Refund Policy
30-Day Refund Policy
At Golden Yesterday, we want you to be delighted with your purchase.
If for any reason you are not completely satisfied, you may return your item within 30 days of delivery for a refund.
Eligibility
To qualify for a refund:
- The item must have been purchased directly from Golden Yesterday.
- The return request must be made within 30 days of delivery.
- The item must be returned in good condition.
- The item should be securely packaged to prevent damage during return transit.
How to Request a Return
To arrange a return, please contact us at:
Email: [mickforty@gmail.com]
Please include:
- Your name
- Order number
- Reason for return
We will provide instructions for returning the item.
Refund Processing
Once the returned item has been received and inspected, we will process your refund within 7 business days.
Refunds will be made to the original payment method used for the purchase.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or if you receive the wrong item, please contact us as soon as possible.
Simply send us a photograph showing the damage or issue, along with your order details, and we will work quickly to arrange a replacement or refund where appropriate.
Exclusions
Refunds may not be available for:
- Items returned more than 30 days after delivery.
- Items damaged after delivery through misuse or improper handling.
- Custom-made or personalised products unless they arrive damaged or defective.
Contact Us
If you have any questions regarding this policy, please contact:
Golden Yesterday
Email: [mickforty@gmail.com]
Telephone: +44 777 555 8759
Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page.
By placing an order with Golden Yesterday, you agree to the terms of this Refund Policy.
Thank you for supporting Golden Yesterday and helping to preserve the memories, places, and moments of yesterday.
